Terms, Conditions & FAQ's

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  • We operate a 2-night minimum stay policy
  • Check-In: 4pm – 10pm
  • Check Out: No Later Than 11am
  • Full refund for cancellations made 30+ days prior to arrival date
  • 50% refund on full booking amount applies for cancellations made between 14-30 days 
  • No refund for cancellations / adjustments made within two weeks of arrival date
  • Payment should be made in full upon booking
  • Allowances can be made on an exceptional basis
  • Proof of identity (Valid Passport / Drivers Licence) may be required to secure your booking
  • The max no. of guests must not be exceeded. Additional guests may be requested to leave immediately
  • No smoking within the units
  • No parties on-site, Alensgrove is a residential property
  • Behaviour deemed by management to be anti-social, harmful, abusive or disruptive to staff or on-site guests will not be tolerated & forced to leave. Legal proceedings may ensue
  • Noise curfew from 10pm in respect of other guests
  • No loud music at any point
  • Access codes to Alensgrove are reserved for guests only
  • Guests under 16 must be accompanied by an adult at all times
  • Currently there are no pets allowed on-site
  • Allowances are made for exceptional scenarios (i.e. Guide Dogs)
  • As many have auto-immune diseases which can be exacerbated by animal hair, we do not allow pets on-site
  • Full Secure & Enclosed Property
  • Parking Spaces Available On-Site
  • Please do not park in the main courtyard, parking is provided to the rear of the courtyard
  • CCTV in operation in all public areas
  • All vehicles are parked entirely at the discretion & risk of the owner
  • Management will not accept responsibility responsible in the case of missing possessions or vehicles.
  • Guests are obliged to take care of their personal items and valuables while staying with us.

Please note, costs below are estimated

  • Taxi: €35 (4 Passengers)
  • Bus: €3.30 (Adult Single)
  • Click HERE for more information on Visitor Leap Travel Cards

Children must be accompanied by a responsible adult at all times. This is particularly important as Alensgrove resides on the banks of a river. 

Much of the Alensgrove is open to visitors, but we do ask that animals are allowed go through their day in peace and visitors stick to paths and primary walkways as much as possible.

Under no circumstances are animals to be fed by hand.

The animals do not mind if visitors come relatively close, but please remember that they are still wild animals. So avoid making sudden movements, loud noises and respect each animal’s habitat.

Fences have been put in place throughout to protect the animals within their habitats. Guests who choose to enter beyond these fences do so at their own risk.

All visitors to Alensgrove use the facilities entirely at their own risk. Management cannot accept liability for loss, damage or injury to persons or property caused on its premises other than our strict legal liability.

Activities On-Site:

  • Network ID & Passwords will be displayed on the respective modem within the units
  • For any issues please contact the management